Frequently Asked Questions
Everything you need to know about SiteSnapDoc, from getting started to advanced features.
Getting Started
Tap "Add Item", take a photo (or choose one), add notes, set status, and assign it to a project area. SiteSnapDoc keeps everything sorted automatically so you don't have to organise folders manually.
Tap "New Project", enter a name, choose a cover photo (optional), and start adding items immediately. Projects keep all photos, notes, and reports grouped and easy to search.
No. SiteSnapDoc works instantly with zero sign up. Just open the app and start documenting your site.
Photos & Documentation
Just take photos inside the app. SiteSnapDoc automatically adds time, date, and project info so you always have verifiable jobsite documentation.
Yes. Simply tap "Add Photo" when creating an item and choose any image from your gallery. You can also add photos at a later date.
Using the pins on the plans it's easy to have each room/area separated and clearly documented.
Drawings, Plans & Markups
Yes, on both the free and paid plan. Upload a PDF, zoom in on your site drawings, drop pins, and attach photos and notes to each location. There are a maximum of 5 pins on a free plan.
Yes. The free and paid plan includes markup tools designed specifically for jobsite reporting and punch lists.
Reports & Exporting
Just tap "Export PDF". The app builds a clean, professional report automatically with your own business name and logo (provided you have added these to your profile), ideal for clients, subs, inspections, and handovers.
Yes. Choose only the items you want and generate a fully custom PDF in seconds. There is a checkbox against each note and photo meaning you only share the information you want to.
Absolutely. Once the PDF is generated, you can email it, send via multiple other messaging platforms, or upload it to your project management platform.
Plans, Pricing & Upgrades
The free plan includes:
- 1 × project
- 5 × tasks
- 5 × notes
- 5 × images
- 1 × export client ready PDF
Perfect for trying the app on real jobs.
Paid features include everything unlimited:
- PDF report exports
- PDF drawing uploads
- Plan pins & markups
- Tasks
- Photos
Ideal for client-facing work and professional documentation.
Yes, significantly. SiteSnapDoc removes all the bloated features GCs never use and focuses only on fast punch items, photos, notes, and reports.
General Use
Yes. The app is built to be simple, fast, and reliable without any training required.
Yes, team features are supported. You can share logins for up to 2 phones/people/tablets. Contact us if you require additional users to one account.
Yes. Work offline on site; your data syncs once you're back online.
Absolutely. SiteSnapDoc is used for:
- Punch lists
- Snag lists
- QA/QC inspections
- Progress tracking
- H&S notes
- Fit-out documentation
- Client walkthroughs
- Deficiency tracking
Trust & Reliability
Yes. All photos and project data are encrypted and stored in secure cloud servers.
No. When logged in, your data stays synced to the cloud and can be restored on any device.
SiteSnapDoc lets you create punch items and capture jobsite photos on the free plan, with no sign up required. Try it on a live job, then upgrade only if you need plan markups and PDF reports.
Yes. Open the app and start documenting immediately. No account and no credit card needed.
Take photos right in SiteSnapDoc, add notes and timestamps, set status, and keep everything grouped by project for a clear record.
Yes, on the paid plan you can upload PDFs, pin exact locations, and attach photos and notes to each item.
Upgrade to generate clean, professional PDF reports in minutes. Great for client updates, subs, inspections, and handover close out.
No. We don't claim to be. SiteSnapDoc cuts the unused, heavyweight features of bigger platforms and focuses only on what gets work done: punch items, jobsite photos, simple notes, plan pins, and client ready PDF reports. If you want fast site documentation without the bloat, that's SiteSnapDoc.
Absolutely. SiteSnapDoc is designed to be simple and fast, no learning curve, just reliable site documentation that fits your day.
Still Have Questions?
Download SiteSnapDoc free and try it on a real job. No sign up required.